Privacy Policy

1. Introduction

Welcome to SwarmChat ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our Telegram automation platform at swarmchat.farm (the "Service").

2. Information We Collect

2.1 Information You Provide

• Account Information: Wallet address for Web3 authentication
• Telegram Data: Session strings, phone numbers (encrypted), and account metadata
• Content Data: Characters, scenarios, and conversation data you create
• Payment Information: Cryptocurrency wallet addresses and transaction data

2.2 Automatically Collected Information

• Usage Data: How you interact with our Service (pages visited, features used)
• Technical Data: IP address, browser type, device information
• Log Data: System activity logs and error reports

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process your payments and manage credits
• Authenticate your identity via Web3 wallet
• Send Telegram messages on your behalf through authorized accounts
• Generate AI-powered conversations based on your scenarios
• Improve and optimize the Service
• Communicate with you about updates, security alerts, and support
• Prevent fraud and ensure platform security

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

• Encryption: Telegram session data is encrypted at rest
• Secure Storage: Data stored in secure databases with access controls
• Authentication: Web3 wallet-based authentication (no passwords)
• Access Control: Role-based access (Admin/User permissions)

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do NOT sell your personal data. We may share data in these limited circumstances:

• Service Providers: Third-party AI services for text generation
• Telegram API: Messages sent through Telegram's official API
• Payment Processors: Bitgo for cryptocurrency payment processing
• Legal Requirements: If required by law, court order, or government request
• Business Transfers: In case of merger, acquisition, or asset sale

6. Third-Party Services

Our Service integrates with:

• Telegram: For message delivery (subject to Telegram's Privacy Policy)
• AI Services: For text generation and content processing
• Bitgo: For cryptocurrency payments (subject to Bitgo's Privacy Policy)

We are not responsible for the privacy practices of these third-party services.

7. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate data
• Deletion: Request deletion of your account and data
• Export: Receive your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your data

To exercise these rights, contact us at t.me/SwarmChatHQ

8. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

9. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected data from a child, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

11. Cookies and Tracking

We use minimal tracking technologies:

• Authentication Tokens: JWT tokens stored in browser for session management
• Local Storage: Wallet connection preferences

We do not use third-party analytics or advertising cookies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

• Support Group: t.me/SwarmChatHQ
• Announcements: t.me/SwarmChatANN
• Website: swarmchat.farm